If you’re looking out for an AOL Customer Support, contacting the support team via an email enquiry is the most effective and popular way to go about it. The company has an excellent turnaround time record for its email support making it the most common choice for AOL customers. However, sometimes the number of queries can be really overwhelming and beyond the capacity of the AOL customer support team. So, in such situations, the company temporarily suspends its email support services due to high volumes. But don’t worry; this is not the end of the road. You can still get in touch with the company’s support team via some other methods such as online chat; interaction on social media; calling up the dedicated support lines on phone, etc.
Sign-In to Chat
You can chat with AOL live experts for all kinds of your AOL Help needs. Right from setting up email to login issues, any technical questions, or setting up your accounts on mobile email, and more, you can chat with the company’s executives directly and get your problem or query resolved instantly. It is important to note that this service is only available to AOL members with a paid membership.
AOL Social Support
You can now interact with the company’s support team on social media websites such as Facebook and Twitter via messages. This is one of the latest additions to the company’s efforts of making its support services better and available at all times for the benefit of the customers. Visit the company’s official Facebook page and send them a message via live chat or find the official twitter handle for AOL support and tweet them your query. An experienced member services consultant will respond to you in no time.
Call Customer Support
If you’re not very keen on using social media for your queries, you can also connect with the company’s support team via a call to the dedicated member support help lines. Speak to the customer care representative directly and get answers to your questions in real time. You can call up the customer support help line to seek help with anything, such as signing up AOL; account related support; managing your account preferences; changing your billing preferences; resetting your password; retrieving your lost password; any form of technical support; etc. The company has a dedicated helpline for Spanish speaking customers for a warm and enriched experience. And that not just it, the company also operates an AOL Help service for the hard of hearing and deaf people. While most of the above services are free to use for all AOL customers, the technical support assistance is available only for AOL members with a paid membership only.
Upgrade Your Account
If you want to enjoy all of the AOL Help services without any interruption and want to have a seamless experience, it is advisable to upgrade your membership to a paid account instead of using the free services. As you may have noticed, some of the key support services are available to only paid members of AOL. So if you are looking to upgrade, AOL is offering a free 30-day trial for all of its clients to review how a premium membership feels like.
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