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Privacy Policy

PLEASE scan the subsequent TERMS AND CONDITIONS fastidiously.
These terms (the “Terms”) govern your use of the website at (“Site”) and any laptop support services provided either by phone phone or laptop (the website and therefore the laptop support services area unit conjointly remarked because the “Services”) provided by OGS Services, its subsidiaries, affiliates and contractors (“Optimum Services,” “we” or “us”). By accessing, ordering or exploitation the Services via phone or online via the positioning, you (“You” or “Your”) and different users of the Services (collectively, “Users”) comply with these Terms and our Privacy Policy on the market at If you are doing not comply with these Terms, you’ll not access or use the Services.

Terms of Use

OGS Services reserves the proper to refuse to produce the Services to anyone at any time suddenly for any reason. You represent and warrant to the United States that (a) you’re a minimum of eighteen years old; (b) you have got the proper, capability and authorization necessary to de jure bind Yourself to the Terms; (c) you have got scan and comply with the terms of the Privacy Policy on the positioning, (d) you may fits all treaties, laws, rules, and rules applicable to Your use of the Services, (e) any info You have OGS Services is correct and complete, and (f) any payment or mastercard info You provide is correct.

Authorization to Access your laptop

You acknowledge that by your use of the Services you’re authorizing OGS Services / Optimum Geek Support to access and manage your laptop for the needs of laptop designation, service, and repair.
In reference to delivering the services, OGS Services might transfer and use a software package, gather system information, take device of your laptop and access or modify your laptop settings. By acceptive these terms, you herewith grant OGS Services the proper to attach to your laptop, transfer and use the software package on your laptop to assemble system information, repair your laptop, take device of your laptop and alter the settings on your laptop whereas playing the services. apart from as set forth within the pledge section below, you agree that OGS Services has no responsibility or liability below any circumstance at any time for any loss or damage that will arise from or is also associated with the services.

Data Backup


Scope of Services

You may initiate the Services via phone or different means that created on the market by OGS Services can use commercially affordable efforts to answer your personal technology question and resolve your personal technology downside for a fee as set forth within the website or quoted on the phone. Upon receiving the phone decision, OGS Services might offer sure parts of the Services via device session, online chat or e-mail. we tend to might set forth limits to the non-public technology we tend to support. sure Services might have minimum system necessities.


The Services might not achieve success as a result of the matter is also on the far side our ability to resolve remotely. If we tend to aren’t able to answer Your question or resolve Your personal technology downside and you have got complied with all of your obligations in these Terms, we are going to not charge you a fee for the Services. If your expertise a drag with the resolution we tend to provided and you decide the United States inside 5 (5) days from the day you originally received the Services, we are going to use commercially affordable efforts to undertake to resolve your downside at no extra charge. If those efforts area unit unsuccessful, we are going to refund the fees that you just acquired the Services. As set forth below, there aren’t any different warranties for the Services.

Disclaimer Of Warranties

You perceive and agree that except as expressly set forth on top of, the services (including, while not limitation, all advice, content, and software) area unit provided “as is,” while not pledge of any kind, either specific or understood, including, while not limitation, any warranties regarding the provision, accuracy, completeness, utility of the services, and any warranties of title, non-infringement, state or fitness for a selected purpose. OGS Services doesn’t warrant that the services are timely, secure, uninterrupted, error-free, or in partitioning your question or laptop downside. OGS Services makes no pledge that the services can meet users’ expectations or necessities. no advice, results, content or materials whether or not oral or written, obtained by you from the services shall produce any pledge. any content or software package that you just access, transfer or use with the services is completed at your own discretion and risk and you agree that you just are alone chargeable for any injury that results from such activities. some jurisdictions don’t enable the exclusion of sure warranties that the on top of limitations might not apply to you.

Use of software package and Tools

OGS Services might have to transfer and/or run software package on your pc to assist diagnose and resolve your personal technology downside OGS Services uses many kinds of software: the primary kind provides computing system info for OGS Services that helps the United States diagnose and resolve Your personal technology downside, the second kind permits OGS Services to remotely management Your laptop and modify its settings or software package, and therefore the third kind typically consists of utilities and different tools to boost laptop performance and facilitate resolve Your personal technology downside.

You acknowledge and agree that use of all OGS Services software package, and third-party software package and tools (“accessed, transferred or otherwise provided or created on the market with the Services (collectively “Software”) area unit subject to the license agreements that will seem or be documented after you access or download the software package. you’ll not access, transfer or use any software package while not agreeing to the terms and conditions of the license agreements while not modification. You agree that we tend to might transfer and utilize software package from third party websites and settle for any applicable license agreements on your behalf. You acknowledge and agree that we tend to might transfer and install trial versions of software package which will expire and stop to perform once an exact amount of your time (usually thirty days) unless you get a license to continue exploitation such software package. you’ll use the OGS Services software package solely in reference to the Services and for no different purpose. You agree that we tend to might, however, aren’t supposed to, take away any software package downloaded to your laptop throughout the Services once we’ve got completed or terminated the Services.

Customer Responsibilities

You must collaborate with OGS Services and promptly reply to our requests for info and fits our requests to require actions to resolve your personal technology downside. you need to consent to the downloading and use of software package on Your pc and settle for all applicable license agreements for the software package.

Monitoring of the Services

We may, however, haven’t any obligation to, monitor and record the Services, together with phone calls and online sessions for functions of up client service, internal coaching, and internal research. You acknowledge and agree that we tend to do retain the proper to watch and record the Services and to disclose any info as necessary or applicable to satisfy any law, regulation or another governmental request, to work the Services properly, or to guard ourselves and/or our Users. Please see our Privacy Policy for more details.

Registration, Passwords, and Security

In order to use sure Services, we tend to might need that you just register. throughout the registration method, you’ll be asked to designate, or we tend to might designate for You, a username and positive identification. you’re chargeable for maintaining the confidentiality of any positive identification or account info You receive from OGS Services and area unit chargeable for all activities that occur exploitation that positive identification or different account info. you need to advise OGS Services forthwith upon learning of any unauthorized revealing or use of Your positive identification or different account info. OGS Services has no liability for any unauthorized use of the Services below Your account or on Your laptop.

Fees and Payment

The applicable fees for the Services You order are quoted on the phone and will be on the market on the positioning. The fee for the Services are charged directly on your MasterCard, Debit card, Bank Wire Transfer, Direct Debit, and You comply with pay the fees applicable to your designated Services, likewise as any applicable taxes.

Service accessibility

The Services might not perpetually be on the market in it slow zone or geographic location. The Services might not perpetually be on the market attributable to system maintenance or web service disruptions.

Use of the Services

Your use of the Services is simply for private and non-commercial functions on Your personal technology, and not for marketing or transfer to others. you’ll not sell, lease or rent access to or use of the Services. you’ll not enable makers, suppliers or vendors of Your personal support technology, or suppliers of services with reference to such technology, to access or use the Services. you’ll not use, transfer or copy any info, data, text, pictures, graphics, video, or different materials supplied with the Services (“Content”) unless: (1) you employ the content alone for private, informational and non-commercial purposes; (2)OGS Services’s logos and copyright image and statement set forth on every page of the positioning seems on every downloaded or derived page; and (3) no modifications area unit created to any Content. The rights granted to You in reference to the Services represent a license and not a transfer of title. OGS Services reserves the proper to revoke the authorization to look at, transfer and print the Content on the market on the positioning at any time, and any such use shall be out of print forthwith upon notice from OGS Services. in whole or partially while not the previous written permission of OGS Services. Any rights not expressly granted herein area unit reserved by OGS Services.


You shall not:
(a) “mirror” any Content on the positioning on the other server while not Optimum Services Worldwide, LLC’s previous specific written permission,
(b) use the Service for any felonious purpose,
(c) misuse, abuse or build any unauthorized use of any property, network, website, personnel or instrumentality of OGS Services or its customers or its suppliers, together with however not restricted busybodied with or otherwise disrupting networks connected to the Service.
(d) interact in any activities or actions in reference to the Services that infringe or malversate the holding rights of others, together with while not limitation, copyright, patent, trademark, secret and lead,
(e) interact in any activities that violate the non-public privacy or subject matter rights of others;
(f) access, monitor or use information, traffic, computers, systems, facilities or networks supplied with or accessible from the Services, while not correct authorization, together with any decision to probe, scan or check the vulnerability of a system or network or to breach security or authentication measures while not specific authorization of the owner of the system or network;
(g) send unsought business messages, advertising, informational announcements or communications in any type (“SPAM”) in reference to the Services; or
Modifications to the Services
We reserve the proper, for any reason, in our sole discretion and suddenly to You, to modify, terminate, change, suspend or discontinue any and every one aspect of the Services, together with Content, Software, options and/or hours of accessibility, and that we won’t be susceptible to You or to any third party for doing this.
While we tend to use affordable security measures to deliver the Services, You perceive and acknowledge that no information transmission over the net will be sure to be 100% secure and in any event, we tend to cannot guarantee that any personal info You have the United States is free from unauthorized intrusion.
All comments, feedback, info (other than your in-person distinctive info or request information) or materials submitted to OGS Services (“Submissions”) shall be thought-about non-confidential and OGS Services’s property. By providing such Submissions to OGS Services, You comply with assign to OGS Services, at no charge, all worldwide rights, title and interest in copyrights and different holding rights to the Submissions. OGS Services shall be absolved to use And/or circularize such Submissions on an unrestricted basis for any purpose. You acknowledge that you just area unit chargeable for the Submissions that you just offer which you have got full responsibility for the Submissions, together with their lawfulness, responsibleness, appropriateness, originality, and copyright. Any or all Submissions You offer in reference to the Services is also purged sporadically in OGS Services sole discretion.

International Use

Currently, the Services area unit solely on the market for residents of the UK, Australia, Germany, us and Canada. OGS Services may, from time to time, supply promotions to residents of different countries. You comply with fits all applicable laws and rules, together with while not limitation, us Department of Commerce. You represent and warrant that you just aren’t within the United States’ prohibited party list and not set in or a national resident of any country on the United States’ prohibited country list.

Proprietary Rights

OGS Services respects the proprietary rights of software package and hardware makers and cannot install or support unlicensed materials. The Services and therefore the software package and Content supplied with the Services area unit protected by law together with copyright, trademark, service mark, patent or different proprietary rights and laws. OGS Services is that the copyright owner or retail merchant of the Services, Software, and Content, unless otherwise indicated. If you create use of the Services, software package or Content, apart from as expressly provided herein, you’ll violate copyright and different laws of us, different countries, likewise as applicable state laws and will be subject to liability for such unauthorized use. we tend to don’t grant any license or different authorization to any user of our logos, registered logos, service marks, different copyrightable material, patents or the other holding by together with them with the Services. COPYRIGHT NOTICE: Copyright © 2015 OGS Services. All Rights Reserved.

Trademark info

OGS Services,, all OGS Services product names, service names, logos, designs, titles, words or phrases area unit protected below law because of the logos, service mark or trade names of OGS Services. Such logos, service marks, and trade names are also registered with us and internationally. Nothing on the positioning ought to be construed to grant any license or right to use any OGS Services marks while not the written consent of OGS Services. All different logos, product names, trade names, and logos used inside these pages area unit the property of their several holders. Use of different company logos, trade names, product names ANd logos or pictures of a similar doesn’t essentially constitute: (1) an endorsement by such company of OGS Services and its product, or (2) AN endorsement of the corporation or its product by OGS Services

Links from and to the positioning

This website might contain hyperlinks to websites that aren’t controlled by OGS Services isn’t chargeable for and doesn’t endorse or settle for any responsibility over the contents or use of those websites, including, while not limitation, the accuracy or responsibleness of any info, data, opinions, recommendation or statements created on these websites. you’ll not offer any kind of link to the positioning while not the specific written permission of OGS Services. we tend to reserve the proper, however, to deny any request or reverse any permission granted by the United States to link through such different kind of link and to want termination of any such link to the positioning, at our discretion at any time.

Dealings with Third Parties

Your dealings with different entities promoted on or through the Services, together with payment and delivery of connected merchandise or services, and the other terms, conditions, warranties or representations related to such dealings, area unit alone between You and such different entity. You agree that OGS Services shall not be accountable or answerable for any loss or injury of any type incurred because of the results of any such dealings or because of the results of the promotion of such different entities on the Services. Likewise, any third parties that will refer You to the Services haven’t any responsibility or liability for the Services provided by OGS Services.


OGS Services reserves the proper to stop providing the services for any reason at any time and instead, as your sole and exclusive remedy, refund the fees acquired the applicable services for the fundamental quantity, if any, once termination of the services. if you breach the terms no refund are provided. apart from providing a refund after we terminate for our convenience, OGS Services won’t be susceptible to you or any third-party for termination of the services for any reason. you acknowledge and agree that upon termination OGS Services might forthwith deactivate or delete your user account and everyone connected info and files in your user account and/or bar any more access to the services.


You comply with defend, indemnify and hold OGS Services, its administrators, officers, employees, agents and affiliates harmless from any and every one claims, liabilities, damages, prices and expenses, together with affordable attorneys’ fees, in any method arising from or associated with your use of the services or your violation of the terms.


In no event shall OGS Services, its suppliers, and referral partners or any of their several administrators, officers, employees, agents, or content or service suppliers be answerable for any indirect, special, incidental, of import, exemplary or smart money of any kind or nature, whether or not from contract, wrongdoing (including negligence), mispresentation, strict liability or the other legal or evenhanded theory, arising from directly or indirectly associated with the employment of, or the lack to use, the services, software, content or your pc and different technology together with, while not limitation, lost sales, lost revenue, lost profits or different loss of business, loss of or injury to information, or price of substitute services notwithstanding OGS Services has been suggested of the likelihood of such damages. some jurisdictions don’t enable the limitation or exclusion of liability for incidental or of import damages that the on top of limitations or exclusions might not apply to you. in no event shall the full liability of OGS Services to you within the mixture for any and every one damages, losses, and causes of action (whether in contract or wrongdoing, including, however not restricted to, negligence or otherwise) arising from the terms or your use of the services, software package or content exceed the larger of the quantity acquired the services in question or us$100.00.

Governing Law

The parties agree that the U.N. Convention on Contracts for the International Sale of products won’t apply to the current Agreement. Any action or continuing arising from or with reference to the Services shall be subject to the exclusive jurisdiction of the state or Law courts Asian nation, and You expressly comply with have the non-public and exclusive jurisdiction and venue of those courts. however, the preceding, Optimum Services Worldwide LLC might bring AN action to guard or enforce its holding rights in any applicable jurisdiction.

Electronic Communications

The information communicated on this website constitutes AN transmission. after you communicate with the United States through the positioning or different types of electronic media, like e-mail, you’re acting with the United States electronically. You agree that we tend to might communicate electronically which such communications, likewise as notices, disclosures, agreements and different communications that we offer to You electronically, area unit admire communications in writing and shall have a similar force and result as if they were in writing and signed by the United States. Notices and communications to OGS Services should be sent to the applicable address given in these Terms or to

General info

This version of the Terms is effective as of April 2010. The Terms alongside the Privacy Policy and any applicable license agreements represent the whole agreement between you and OGS Services and govern your use of the Services, superseding any previous or contemporaneous agreements between you and OGS Services. The failure of OGS Services to exercise or enforce any right or provision of the Terms shall not represent a release of such right or’ll not assign the Terms or any of your rights or obligations under the Terms while not OGS Services’s specific written consent. The Terms habituate to the good thing about OGS Services’s successors, assigns and licensees. The section titles within the Terms area unit for convenience solely and haven’t any legal or written agreement result.

Our Policy for shielding Your on-line Privacy

This website uses Google Analytics to assist Analyse however users use the positioning. The tool uses “cookies,” that area unit text files placed on your laptop, to gather customary weblog info and visitant behavior info in an anonymous type. the data generated by the cookie regarding your use of the website (including information science address) is transmitted to Google. This info is then accustomed assess visitors’ use of {the web site|the web site} and to compile applied mathematics reports on website activity for
We will ne’er (and won’t enable any third party to) use the applied mathematics analytics tool to trace or to gather any in-person distinctive info (PII) of holidaymakers to our website. Google won’t associate your information science address with the other information control by Google. Neither we tend to nor Google can link, or obtain to link, AN information science address with the identity of a soul. we are going to not associate any information gathered from this website with any in-person distinctive info from any supply unless you expressly submit that info via a match type on our website.
You may favor to settle for or decline cookies. Most net browsers mechanically default to just accept them, however, you’ll typically modify your browser setting to say no cookies. If you reject cookies by dynamic your browser settings then bear in mind that this could disable a number of the practicality on our website.

User’s Personal Information:

Visitors to our website is also able to register to use our services, attend events, build a sale, be part of a community or upload/download info. after you register, you may offer personal info like name, address, email, variety|phone number|number|signal|signaling|sign} or facsimile number and different relevant info. If you’re creating a sale, we are going to request money info together with your MasterCard variety, expiration date, and security code. Any money info we tend to collect is employed solely to bill you for your purchase. This info is also forwarded to your MasterCard supplier. we are going to not disclose in person distinctive info we tend to collect from you to 3rd parties while not your permission except to the extent necessary, together with to satisfy your requests, to guard ourselves against liability, to fits the terms and conditions of our web host supplier.

3rd Party Policies

Related services and offerings connected to or from this website have their own privacy statements which will be viewed by clicking on the corresponding links inside every several web site. Since we tend to don’t have management over the policies or practices of taking part merchants and different third parties, we tend to aren’t chargeable for the privacy practices or contents of these sites. we tend to advocate you review their policies before you offer any personal info or complete any dealings with them.

Opting Out possibility

In case if your info has been saved by the United States in our records, by the means that of this web site, for example, you top off the contact type and raise the United States to contact you otherwise you wish to tell the United States one thing, your info gets saved with the corporate for the records, however, if you wish that info to induce deleted forever from our information, you have got the choice to mark the United States the e-mail to and request for info deletion and permit the United States the amount of thirty days to figure out that request for you