Bitdefender Antivirus Support – Bitdefender Customer Support
Bitdefender antivirus is known as one of the best antivirus tools in the market. The reason for its popularity is its excellent performance against hackers and ransomware. The antivirus program has been ranked amongst the top software in many comparative studies and has gathered some amazing reviews. The Bitdefender antivirus support services are also state of the art and offer all sorts of real- time help.
How to Find Bitdefender Customer Support
- Visit the Bitdefender customer support page on the company’s official website
- Select the category of support – Bitdefender Support for Home or for Business
- Search for your requirement in the search bar at the top
- Or, choose your Bitdefender product from the list – for example Bitdefender Antivirus Plus 2018
- Browse through the various sections for support and find the right Bitdefender antivirus support
Bitdefender Customer Support for Home Users
The Bitdefender customer support section is quite exhaustive and thorough. Right from basic support such as installation related issues to upgrading to configuration, they cover it all. Here’s a brief of the sections –
- Get Started – this section covers all the generic support material. It features short articles on various topics such as hot to install the Bitdefender antivirus; what are the various features & their relevance; how to activate Bitdefender subscription once you’ve purchased the product; how to upgrade your antivirus software to the latest version; and more.
- Threat Prevention & Removal – this section covers basics on how to encounter any errors; reinstalling Bitdefender; how to clean your e-mails, infected files; how to configure a custom scan; creating password protected archives; manually checking for any changes to DNS, and more.
- Using Bitdefender Central – This section explains what is Bitdefender Central and how to use it. It also contains information about adding and removing devices from your Bitdefender; changing the passwords; access troubleshooting; and more.
- Purchase & Order – As the name suggests, this section features information revolving around your product purchase, its activation, checking the subscription and also auto-renewal options. You should also refer to this section for the company’s end of life policy statement.
- General Articles – This is a section that features all generic information related to Bitdefender; its products; the services; and common troubleshooting. You can browse through the headlines of each article to find the one that suits your immediate requirement. You may also browse through this section for an in-depth knowledge of your Bitdefender product.
- Configuration and Troubleshooting – Jump straight to this section if you are looking for a specific solution. The section is well laid-out and you can simply click on the feature to find the related support. The various items in this list are the account info; notifications; antispam; file shredder; password manager; webcam protection; virtual private network; firewall & antivirus; products settings; and more.
- ‘How To’ Videos – The Bitdefender customer support page also features many self-help videos for beginners. These videos are explanatory and helpful for finding common troubleshooting tips and generic product support.
Bitdefender Customer Support for Businesses
The Bitdefender customer support page for Businesses is a bit different and looks custom made for professionals. The company offers three broad categories of support – Cloud Solutions; On-premise Solutions; and Legacy Solutions for its clients. There’s also a list of some frequently asked questions or ‘How To’ articles that you can refer to for immediate resolution.